When Technology Alone Is Not Enough

Exceptional performance happens when innovative technologies enable new business models.

Consider it Solved.

Consider it Solved.

Cimphoni works at the intersection of technology disruption and business opportunity. We manage the entire value lifecycle, from strategy creation through opportunity identification, from solution development and deployment to results realization. We cap it off with knowledge transfer to your IT team. We can help if you are:



Business Transformation
Business Transformation

Insights come from changing your perspective. Innovation comes from turning insights into action.

  • Interim CIO, CTO & CDO Leadership
  • Enterprise Agility
  • Internal & External Business Process Optimization
  • IT Performance Transformation

Cybersecurity, Risk Management & Compliance
Cybersecurity & Risk Management

Data is the new currency of crime and security breaches are on the rise. Are you prepared?

  • Risk Prevention Program
  • Risk Assessment & Mitigation
  • Cybersecurity Compliance Audits
  • Cybersecurity Program Leadership (CISO)

Intelligent Enterprise
Intelligent Enterprise

Tomorrow’s businesses must anticipate and meet real-time customer demands.

  • Business Intelligence Strategy & Roadmap
  • Operational & Custom Analytics
  • Cognitive Computing & Machine Learning
  • Industrial IoT & Smart Manufacturing

Customer Experience
Customer Experience

Consumers demand that your company provides a seamless experience across all channels.

  • CX Strategy, Roadmap & Program Leadership
  • Customer Journey Mapping & Measurement
  • Customer Analytics & Insights
  • Operational Process, Tools & Technology Analysis


The Cimphoni team embraces the premise that technology can drive amazing innovation and transform businesses. These insights can be found in our white papers, produced by our highly experienced technologists and business leaders on subjects such as technology-enabled transformation, creating enterprise agility, improving customer experience, incorporating elements of machine learning (artificial intelligence), creating an "intelligent" enterprise, harnessing big data, and exploiting the Internet of Things and Smart Manufacturing capabilities to improve products and services.

Modern Identity Management Promises to Improve BOTH Security and Customer Experiences

Security and regulatory compliance are no longer the enemy of effective and efficient customer experience design. In this white paper, learn how leading companies are providing a better CX while at the same time leveraging more secure forms of identity management.

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Customer-centric Business Transformation is the Key to Market Leadership

Businesses and entire industries have been turned upside down seemingly overnight by new market entrants that correctly identified and capitalized on ways to provide better customer experiences. Learn more about these success stories and how you can replicate them for your business in our latest white paper.

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Cloud Security – Extending Your Cyber Fortress to the Cloud

The transition to cloud computing is transforming business and IT departments worldwide, yet all too often, security is an afterthought. It shouldn’t be. Download this white paper to learn how to create a cloud-based cyber fortress, with layers of security to protect your organization’s assets.


The Four Dimensions of the Customer Experience

To succeed in today’s’ digital environment, companies must embrace the Customer Experience as an omni-channel composition of many interactions. In this white paper, explore the four dimensions of customer experience and gain practical insights for organizations just like yours.


Next Generation Customer Experience

The next generation of the customer experience will include artificial intelligence, augmented reality and amazing advances in the use of Personal Assistants, like Alexa, Siri and Cortana. Learn what’s coming next in this Cimphoni original white paper.


Building a Cyber Fortress to Protect Your Digital Assets

Data is the new currency of crime, and the growth of mobility, cloud computing, “bring your own device” policies and the Internet of Things are targets for cyber criminals. This white paper is a must-read for organizations concerned about the strength of their cybersecurity programs.


5 Key Steps to Align Customer Experience with Evolving Customer Expectations

Relentless customer expectations with the rapid pace of technology-driven innovations can create a constant battle for resources to invest in people, process and technology. This Cimphoni white paper explores the 5 Key Steps to Align Customer Experience with Evolving Customer Expectations.


Let’s Talk

Our team of seasoned business and technology professionals have walked in your shoes. We understand the pressure to develop innovative, customer-focused solutions that can be implemented under tight deadlines. We also know how to lead change when speed-to-market determines success or failure.