We Believe Technology Creates an Opportunity for Business Innovation
The Cimphoni team of highly experienced business consultants and technology experts shares our latest insights in our white papers on digital transformation, enterprise agility, the customer experience, robotic process automation, artificial intelligence, machine learning and more. We invite you to stop back often and invite your colleagues to see what’s new from Cimphoni.
If your organization needs a solution to the tension between corporate IT and “Shadow IT” within various departments, this white paper is for you. Cimphoni’s Guided Autonomy Governance Model provides the balance and collaboration required in today’s business environment.
If you’re trying to catch up with the digital economy while maintaining old, legacy systems and watching your competitors embrace emerging technologies and pass you by, you may be so far behind that your company’s survival is at stake. Now is the time to act.
Security and regulatory compliance are no longer the enemy of effective and efficient customer experience design. In this white paper, learn how leading companies are providing a better CX while at the same time leveraging more secure forms of identity management.
Businesses and entire industries have been turned upside down seemingly overnight by new market entrants that correctly identified and capitalized on ways to provide better customer experiences. Learn more about these success stories and how you can replicate them for your business in our latest white paper.
The transition to cloud computing is transforming business and IT departments worldwide, yet all too often, security is an afterthought. It shouldn’t be. Download this white paper to learn how to create a cloud-based cyber fortress, with layers of security to protect your organization’s assets.
To succeed in today’s’ digital environment, companies must embrace the Customer Experience as an omni-channel composition of many interactions. In this white paper, explore the four dimensions of customer experience and gain practical insights for organizations just like yours.
The next generation of the customer experience will include artificial intelligence, augmented reality and amazing advances in the use of Personal Assistants, like Alexa, Siri and Cortana. Learn what’s coming next in this Cimphoni original white paper.
Relentless customer expectations with the rapid pace of technology-driven innovations can create a constant battle for resources to invest in people, process and technology. This Cimphoni white paper explores the 5 Key Steps to Align Customer Experience with Evolving Customer Expectations.