Case Studies

The Cimphoni team assisted a leading conversational AI company as they pursued the outsourcing of both core product software and internal technology operations to a major global outsourcer and leading cloud provider. This included supporting our customer during the contract drafting and negotiation phases as well as providing high-level technical expertise to support the design of the final solution. Finally, we recommended transformation and transition activities to support the seamless migration to the public cloud provider.

During the contract drafting and negotiation phase, our team provided expertise and technology acumen to recommend areas where contract documents could be modified, or additional documents incorporated in a way that provided the client with favorable commercial and technical terms. We identified areas where the client was assuming undue commercial or technical risk and provided ideas to mitigate those risks. And, we Identified opportunities to expedite the completion and execution of the contract as well as post-contract transition activities.