Tag: identity management

Business Agility

Why Now is the Time for Business Agility

Many business leaders today face the challenge of transforming their organizations to compete in a world that is defined by increasing levels of uncertainty, chaos and complexity. A global pandemic, social justice concerns, rapidly evolving customer expectations, the changing nature of work – these and other factors are driving the need to create new business…

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Cimphoni Original White Paper: The Four Dimensions of the Customer Experience

The Four Dimensions of the Customer Experience [White Paper]

To succeed in today’s digital environment, companies must embrace the Customer Experience (CX) as an omni-channel composition of many interactions. In addition to a deep understanding of all the possible ways customers may engage with your organization, a similar level of understanding of customers, products and usage patterns, in conjunction with those engagement channels, provides…

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Cloud Security

Cloud Security – Extending Your Cyber Fortress to the Cloud [White Paper]

Is your organization considering a move from on-premise systems to the cloud, but concerned about information security? Are you already using the cloud, but uncertain about how well your networks and data are protected? The transition to cloud computing is transforming businesses and IT departments worldwide, yet all too often, security is an afterthought. It…

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Modern Identity Management Promised to Improve BOTH Security and Customer Experiences [White Paper]

We are at an inflection point – the digital economy has added complexity and cost to the process of delivering exceptional customer experiences (CX), while at the same time, technology innovations have raised customer expectations regarding how that experience should unfold. The challenge of providing high quality CX is complicated by policies, processes and regulatory…

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cyber shield

The Time to Invest in Cybersecurity is Not After a Breach

A major credit-reporting company recently disclosed that hackers possibly gained access to the personal information of 143 million US consumers, or roughly half the US population. In a statement made on the day of the public disclosure of the breach, the company’s chairman and CEO vowed to increase cybersecurity spending. Of course, this is the…

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Wannacry ransomware

Five Pillars of Cybersecurity to Protect Against WannaCry Ransomware

Organizations and IT departments are still fighting off the WannaCry ransomware attack, which has crippled corporations, government agencies and healthcare systems across the globe. Every threat is different, but this is yet another example of why every organization, no matter how big or small, needs to take these threats more seriously. At Cimphoni, we have…

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Building a Cyber Fortress to Protect Your Digital Assets

Building a Cyber Fortress to Protect Your Digital Assets [White Paper]

An adage in cybersecurity is, “there are two types of companies – those that have been hacked and those that don’t yet know they have been hacked.” Which one is your organization? The importance of an effective cybersecurity program should not be underestimated. In our latest Cimphoni white paper, Building a Cyber Fortress to Protect Your…

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