IT Performance Improvement

It is not uncommon for the information technology organization to be viewed as a stand-alone and separate department, where the IT “geeks” reside, speak their own language, keep the network and servers running and occasionally deliver something that makes a difference for the enterprise. The IT “department” is often viewed as one of the support functions within the business, similar to finance & accounting, human resources, legal, risk & compliance, etc. This approach made sense given the historical role that information technology played in the past thirty to forty years. IT was the domain of specialist and, frankly, something that many business leaders did not understand.

However, in competitive enterprises today, information technology is integral to the delivery of competitive customer products and services. It is also key to ongoing productivity improvement, data-driven business insights, cybersecurity and regulatory compliance. Certainly, keeping the “trains running on time” is important, but so is the role that the information technology function can play in reducing the time-to-market for new solutions and services, providing business leaders with the information needed to make fact-based decisions, improving the efficiency and effectiveness of internal business processes while ensuring compliance with statutory requirements (e.g., SOX) and trade association guidelines (e.g., PCI).

Improving the performance of the IT function is more about speed and agility than it is about cost, reliability and response times. Certainly, these latter three area are important, but they are assumed to be in-place. Cimphoni can support your need to move faster in the marketplace with the technology-enabled solutions and services while also addressing IT efficiency and effectiveness.

• Agile Application Development
• Bi-Modal IT Organization
• CyberSecurity & Regulatory Compliance
• Portfolio & Program Leadership
• Business Case Development
• Microservices, Containers, Orchestration

If you need assistance to improve IT performance in your organization, Cimphoni can guide your team through the necessary steps. We can start with a “SnapShot” capability assessment across the business to discover and prioritize improvement opportunities. Or, if you have a specific area of the business that needs attention, we can start there as well.