Insights

We believe technology can drive amazing innovation that can transform businesses.

White Papers

The Cimphoni team of  highly experienced technologists and business consultants shares our latest insights  in our white papers on subjects such as business transformation, enterprise agility, customer experience, cybersecurity, big data, the Internet of Things and the Intelligent Enterprise. We invite you to stop back often and invite your friends to see what’s new from Cimphoni.

Modern Identity Management Promises to Improve BOTH Security and Customer Experiences

Security and regulatory compliance are no longer the enemy of effective and efficient customer experience design. In this white paper, learn how leading companies are providing a better CX while at the same time leveraging more secure forms of identity management.

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Customer-centric Business Transformation is the Key to Market Leadership

Businesses and entire industries have been turned upside down seemingly overnight by new market entrants that correctly identified and capitalized on ways to provide better customer experiences. Learn more about these success stories and how you can replicate them for your business in our latest white paper.

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Cloud Security – Extending Your Cyber Fortress to the Cloud

The transition to cloud computing is transforming business and IT departments worldwide, yet all too often, security is an afterthought. It shouldn’t be. Download this white paper to learn how to create a cloud-based cyber fortress, with layers of security to protect your organization’s assets.

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The Four Dimensions of the Customer Experience

To succeed in today’s’ digital environment, companies must embrace the Customer Experience as an omni-channel composition of many interactions. In this white paper, explore the four dimensions of customer experience and gain practical insights for organizations just like yours.

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Next Generation Customer Experience

The next generation of the customer experience will include artificial intelligence, augmented reality and amazing advances in the use of Personal Assistants, like Alexa, Siri and Cortana. Learn what’s coming next in this Cimphoni original white paper.
 

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Building a Cyber Fortress to Protect Your Digital Assets

Data is the new currency of crime, and the growth of mobility, cloud computing, “bring your own device” policies and the Internet of Things are targets for cyber criminals. This white paper is a must-read for organizations concerned about the strength of their cybersecurity programs.

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5 Key Steps to Align Customer Experience with Evolving Customer Expectations

Relentless customer expectations with the rapid pace of technology-driven innovations can create a constant battle for resources to invest in people, process and technology. This Cimphoni white paper explores the 5 Key Steps to Align Customer Experience with Evolving Customer Expectations.

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Upcoming Events

Waves of Change – How AI and Other Disruptive Technologies Have the Potential to Change Wisconsin’s Competitive Landscape
May 31, 2018
Potawatomi Hotel & Casino

From 12:00 – 12:45 pm at this year’s BizExpo, Cimphoni Partner Brent Leland will participate in a panel discussion regarding how artificial intelligence (AI) and other disruptive technologies like machine learning and Blockchain could disrupt entire industry sectors in Wisconsin. These disruptions will affect the competitive landscape, workforce dynamics and how we function as a society.

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Ask Our Experts

Cimphoni leaders frequently provide keynote addresses and presentations at business and technology conferences. We also are available for interviews with news media or as guest bloggers. If you would like to connect with a Cimphoni leader, please contact us.