Cimphoni is built on the premise that technology, when properly applied and led, can deliver innovative solutions that transform businesses, enrich the products we use daily and improve the quality of our lives. The Cimphoni team is comprised of highly experienced technology and business leaders with a thirst for innovation and a passion for solving problems. Founded in 2012, we serve customers throughout the United States from our offices in suburban Milwaukee.
Our business is focused on four attributes: information, technology, innovation and leadership. These four attributes work together to deliver outstanding results for our customers.
Information provides the insights needed to recognize and capitalize on consumer trends and improve company performance.
Technology automates business processes and improves productivity, enabling the products and services we use every day and improving the quality of our lives.
Innovation delivers disruptive business models, and initiates and accelerates changing consumer trends.
Leadership underscores all of what we do because change requires the courage to challenge the status quo, the wisdom to know when and the perseverance to turn ideas into outcomes.
Meet Our Leadership Team
Our team is comprised entirely of highly-experienced and respected leaders who have delivered results in both business and IT operating roles. Cimphoni consultants take a hands-on approach, working directly in partnership with your IT and business leaders to address your most pressing challenges and opportunities. We look forward to whatever challenges you need our help with, and we welcome the opportunity to create something brilliant with you.
President and CEO
As Cimphoni’s President & CEO, as well as its business transformation practice leader, Rick has 30+ years of experience as a senior IT executive, business consultant and entrepreneur. His business experience spans manufacturing, consumer products and entertainment, as well as financial and professional services industries. He has served as an Interim CIO for numerous organizations, including Seaworld and AAA. He has implemented transformational initiatives in e-commerce, procurement, materials management, supply chain, product lifecycle management and CRM.
Prior to launching Cimphoni, Rick was a Managing Director of AlixPartners, where he was actively involved in several corporate restructurings, bankruptcies and turn-arounds. He also served as the Global CIO for ManpowerGroup and was a Partner at the Feld Group and CIO of CNH Global. He holds a Bachelor of Science degree in Electrical Engineering from Arizona State University and is a frequent speaker on digital transformation, internet of things and the role of information technology in the enterprise. Rick enjoys flying and plays guitar.
Ruben leads Cimphoni’s customer experience practice, combining extensive technology, operational and business expertise to help clients maximize and align technology with their strategic objectives. He has more than 20 years of experience in technology, product development, service delivery and operations functions in the business process outsourcing (BPO) industry. Ruben’s specialties include customer experience, workforce optimization, business intelligence, software development, infrastructure, cloud solutions and professional and technical services management.
Some of Ruben’s recent projects include leadership of Post-Merger Integrations in the Road Service, Insurance & Travel industries, as well as an Interim-CEO assignment for a technology provider in the rapidly growing Identity and Access Management market. Prior to joining Cimphoni, Ruben was COO of TantaComm, a leading workforce optimization solutions provider. He has a Bachelor’s degree in history and sociology, and an MBA from the University of Iowa. Ruben spends his free time playing hockey and attending his children’s soccer games, cross country and track meets and dance competitions.